I'm trustworthy and true and a whole of other positive words that start with T.
What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth.
Keep my word positive. Words become my behaviors. Keep my behaviors positive. Behaviors become my habits. Keep my habits positive. Habits become my values. Keep my values positive. Values become my destiny.
Without integrity, no company can have positive word of mouth
Social media puts reciprocity on steroids because now you can reach more people in more ways to do more things for them faster and at lower expense. Positive word about your reciprocity can spread faster than ever.
Brain wave tests prove that when we use positive words, our "feel good" hormones flow. Positive self-talk releases endorphins and serotonin in our brain, which then flow throughout our body, making us feel good. These neurotransmitters stop flowing when we use negative words.
Positive words are the glue that holds relationships together.
Those minutes that I'm on stage are the best! Being there and looking at the crowd and seeing their faces, hearing them sing the positive words from the songs.
If you use a positive word, the corners of your lips go upward and it makes you smile.
Fantastic things happen - to the way we feel, to the way we make other people feel. All this simply by using positive words.
