There are certain things I will automate, but when it comes to quality control, I want to keep a very close eye.
I've learned that mistakes can often be as good a teacher as success.
We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.
If you reward candor, you'll get it.
Celebrating creates an atmosphere of recognition and positive energy. Imagine a team winning the World Series without champagne spraying everywhere. And yet companies win all the time and let it go without so much as a high five. Work is too much a part of life not to recognize moments of achievement. Make a big deal out of them. If you don't, no one will.
In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.
One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.
Free speech is not just free speech for people you admire. It's also for people who you think of as reprehensible.
The great arises out of small things that are honored and cared for. Everybody's life really consists of small things. Greatness is a mental abstraction and a favorite fantasy of the ego. The paradox is that the foundation for greatness is the honoring of small things of the present moment instead of pursuing the idea of greatness.
Be silent when you are criticised so that you can hear the critiques well!
As the brain of man is the speck of dust in the universe that thinks, so the leaves—the fern and the needled pine and the latticed frond and the seaweed ribbon—perceive the light in a fundamental and constructive sense. … Their leaves see the light, as my eyes can never do. … They impound its stellar energy, and with that force they make life out of the elements.