I'm not a subscriber to walking into large corporate entities that I have to walk into and be waiting in line, because then I have to stand there.
It is the advertiser who provides the paper for the subscriber. It is not to be disputed, that the publisher of a newspaper in this country, without a very exhaustive advertising support, would receive less reward for his labor than the humblest mechanic.
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.