My philosophy is fundamentally sad, but I’m not a sad man, and I don’t believe I sadden anyone else. In other words, the fact that I don’t put my philosophy into practice saves me from its evil spell, or, rather, my faith in the human race is stronger then my intellectual analysis of it; there lies the fountain of youth in which my heart is continually bathing.
It applies in any business. Shoemakers should be run by shoe guys, and software firms by software guys, and supermarkets by supermarket guys. With the advice and support of their bean counters, absolutely, but with the final word going to those who live and breathe the customer experience. Passion and drive for excellence will win over the computer-like, dispassionate, analysis-driven philosophy every time.
Oh, my dear Kepler, how I wish that we could have one hearty laugh together. Here, at Padua, is the principal professor of philosophy, whom I have repeatedly and urgently requested to look at the moon and planets through my glass, [telescope] which he pertinaciously refuses to do. Why are you not here? what shouts of laughter we should have at this glorious folly! and to hear the professor of philosophy at Pisa laboring before the grand duke with logical arguments, as if with magical incantations, to charm the new planets out of the sky.