Hope works in these ways: it looks for the good in people instead of harping on the worst; it discovers what can be done instead of grumbling about what cannot; it regards problems, large or small, as opportunities; it pushes ahead when it would be easy to quit; it lights the candle instead of cursing the darkness.
Yes, I do like to be in control. I do like everything to be laid out, to know what I'm doing. I'm very impatient. I like things done yesterday, which is probably a fault of mine. I like things to be neat and tidy and organised. I say what I want and show what I want and I keep things private.